My associative series related to a Management System or a Сontrol System is varied: this is a game of chess, and the work of the traffic controller at the crossroads, and the mechanism of the Swiss watch.
In any of these examples, the main thing is that this system is a set of certain requirements and rules according to which its participants and it as a whole function.
Within the framework of a team, a collective of an enterprise, it is also a system, because in teams of more than 10 people, it is already necessary to debug RELATIONSHIPS, COMMUNICATIONS, form accounting and reporting systems.
The most difficult thing for any entrepreneur is to build a real, “LIVING” system that can recover and develop, because the team must work “like a clock” and must know the result.
The reality of today IS THE NEED TO CONFORM REQUIREMENTS. Without compliance, it is impossible to enter into SERIOUS CONTRACTS and PROJECTS, DEVELOPMENT IS IMPOSSIBLE.
Therefore, every successful manager knows the main law:
“EFFECTIVE BUSINESS = MANAGEMENT SYSTEM”.
MODERN MODELS OF MANAGEMENT SYSTEMS ARE FOCUSED ON CUSTOMER SATISFACTION WITH THE EXPECTED RESULT.
The use of management tools will help in this:
– determine the processes;
– identify the inputs and outputs of processes;
– describe processes in the form of algorithms;
– responsibility distribution matrices;
– risk assessment methods;
– methods for evaluating the criteria for the effectiveness of processes;
– methods for identifying nonconformities/losses and their root causes.;
– identify monitoring indicators and develop an operational reporting system.